Frequently asked questions

Got questions? We've got answers.

Products

Solid oak, walnut, ash and beech from managed forests, with linen and full-grain leather for the upholstery. Each product page lists the wood, the finish and the fabric.

Yes, and they are free. Write to us with the pieces you are looking at and we post the samples within two working days.

Everything carries a five-year warranty on the frame and the joints. If something comes loose, write to us and we repair or replace it.

Wipe it with a soft, damp cloth and dry it at once. Twice a year, rub in a little of the oil we send with every table.

Orders & delivery

Pieces in stock leave within three working days. Made-to-order pieces take four to six weeks, and we give you a date when you order.

Yes. Our white-glove team brings it to the room you choose, sets it up and takes the packaging away.

Free on orders over $500, and $39 below that.

Payment & returns

Cards, Apple Pay, Google Pay and PayPal, through a secure, certified payment provider. We never see your card number.

Within 30 days, write to us and we arrange a collection. Your refund follows within five working days of the piece reaching us.